Top 3 Must Have Features in Class 4 Softswitch Solution
The class 4 softswitch solution is very popular name in the VoIP industry. In fact, if we say that VoIP calling business can’t run without the class 4 softswitch solution, then it is definitely not an exaggeration. Thus, if you are researching on the class 4 softswitch solution, it is very important to learn about the top features of it. The top features are those features which are mandatory to keep business running with the maximum productivity and automation. If these features are missing, then either operations of the company get stopped or the VoIP service provider needs to invest in the additional resources which wouldn’t be a great idea for sure. So let’s see the top 3 must have features in an ideal class 4 softswitch solution.
Call Routing Rules
The class 4 softswitch solution is used to route calls from one location to another. It distributes calls in large volumes, specifically, to international destinations. The customers using the service of the class 4 softswitch solution service provider are generally the local or residential VoIP calling service providers. Thus, the revenues are generated based on the call routing rules. There are many different types of call routing rules available in the market such as, Least Cost Routing is used to take the VoIP termination which charges a minimum to route calls from the source to the destination. There are many as such call routing rules available in the class 4 softswitch solution. When you consider a VoIP class 4 softswitch solution, then you must look for the types of call routing rules it supports and LCR (Least Cost Routing) is the must have call routing rule along with any other.
Support for All
The class 4 softswitch solution needs to deal with different local VoIP service providers, DID providers, switches, carriers, so on and so forth. Thus, it is very important that the class 4 softswitch solution supports all different types of carriers, protocols and codecs. Also, it needs to support media files and large call volume. Make sure your class 4 softswitch solution is provisioned with the transcoding and protocol conversion features as well, so you can run your business unstoppable.
Billing
The billing is fundamentally not part of the class 4 softswitch solution, but it is so important that it has to be considered as one of the must have features in it. As I mentioned earlier, the class 4 softswitch solution routes calls in large volume to international locations and all calls are billed differently. If you use a manual resource to bill the service, then the resource would go crazy or you need to invest on multiple resources. Thus, the best way is get an integrated billing solution. Some companies buy the class 4 softswitch solution without billing module and then invest additionally to buy and integrate a VoIP billing software in their class 4 softswitch solution. The best option is buy the class 4 softswitch solution with an integrated billing module which has all features to make billing an integral process.
The Vin4Switch is a ready to use class 4 softswitch solution which is provisioned with all these top 3 and many other useful features. It is off the shelve product so it will save time on development. To know more about it, please visit https://www.vindaloovoip.com/products/vin4switch-class-4-softswitch/
