Custom VoIP development is a preferred choice by most of the companies that seek to tailor their communication solutions to address their unique needs. It offers scalability, integration, feature customization, enhanced security, and cost efficiency, ensuring a competitive advantage and precise alignment with business requirements. …

The contact center plays a crucial role as the primary face of the company and acts as a communication channel between the customers and organizations. A well-performed contact center is attained by strategic planning, technological investment, and a persistent dedication of staff that ultimately leads to customer happiness. …

9 Oct. 23- Ahmedabad, India- Communication is the key to winning customers in every domain. And, understanding this need, Vindaloo Softtech, a India-based software solutions provider has launched 4 extremely useful VoIP products. VoIP, a significantly appreciated technology, empowers organizations by enhancing communication efficiency and reducing costs through internet-based voice…

A SoftSwitch, as its name suggests, is a software-based solution that utilizes hardware that is common in the business. In Voice over IP (VoIP) networks, a SoftSwitch offers call control intelligence for initiating, maintaining, routing, and terminating sessions. Initially, service providers used SoftSwitches as a component of their next-generation IP…

With businesses being global, facilitating easy and cheap internal and external communication has become an integral part of any business infrastructure. And PBX (Private Branch Exchange) stands as a stalwart cornerstone to facilitate seamless interaction within organizations. It is a versatile solution that facilitates communication inside and outside of an…

For the GITEX 2023 conference happening in Dubai in October, Vindaloo Softtech, a leading business technology solutions provider, has confirmed participation. GITEX Global, renowned as one of the world’s most influential technology events, brings together innovators, industry leaders, and visionaries from around the globe. …

When managing a contact center or handling the customer service department, you are not unknown to the sheer volume of calls coming in and going out in a single instance. As soon as an agent completes a call, the next call in waiting is automatically routed to them, and this…

Cybernews published “Best App Development Companies for Mobile App Building” on 10th July on their platform and featured Vindaloo Softtech, a leading software development company, as one among them. The article provided a small background of the different mobile app development companies along with the services they offer and who…

Businesses can’t afford to compromise on communications, i.e., internal as well as external communications. What was earlier dominated by telephones and fax machines is now being replaced by emails and VoIP. These digital communication channels have opened the doors for remote working. With the wider adoption of remote working, businesses…