Since the beginning of its mass adoption, the VoIP sector has provided several businesses with creative and affordable communication options. Over the years, several incredible and ground-breaking ideas have revolutionized businesses while multiple concepts have phased out due to the shifting trends. The IVR system, however, is one solution that…

The rise of VoIP technology has led to its adoption as a reliable communication solution by businesses of all sizes. FreeSWITCH, an open-source VoIP technology, is popular among developers due to its versatile features and scalability potential. …

For any business, it is challenging to find competitive and skillful employees. In addition, as we know training new joinees can impact budgets or affect the company’s revenues. Hiring and training can be considered investments, but when a business requires staff due to the temporary or permanent absence of staff…

There were days when people had to have face-to-face meetings and phone calls to discuss important matters. Now, thanks to technological advancement, there is a vast difference in the way we interact with each other. …

One of the first breakthroughs to revolutionize the education sector and make education more accessible is video conferencing-enabled eLearning, which is expected to generate $8.03 billion in revenue by 2023. …

Businesses take their communications seriously. A split-second delay or a lapse in communication can severely impact decisions and cause them to lose their clientele. Hence, businesses always demand cutting-edge technology and hence are making the shift to VoIP systems. Benefits of VoIP phone system for business The reason why businesses…

Business communication is an integral part of businesses irrespective of their scale or size. However, in the past decade, the tools to achieve business communication have evolved from physical telephone lines to digital calling solutions called Voice Over Internet Protocol. What is a PBX server? In addition to being a digital telephone exchange, a PBX…

No matter what your needs are, there is surely an application to achieve them. Thanks to technological advancements, applications are no longer restricted to desktop applications. Today you have mobile apps for handheld devices, desktop software for all OS environments, and device-independent web apps for achieving day-to-day activities. …

About a decade ago, it was taboo for small businesses to consider custom software development services as the development costs were sky-high. Instead, they had to make do with the existing features and offerings in readymade solutions and even adjust their strategies to accommodate the limitations of the software. …